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Delivery Information
SHIPPING INFORMATION:
Our products now ship worldwide however while the calculated shipping charge for continental USA & Canada is usually correct, excluding Alaska, Hawaii & Puerto Rico. The shipping charges calculated for other locations are estimates and will be subject to the prevailing rates for each destination. We will contact you should the actual shipping fee be higher to discuss the various options available for a speedy cost effective solution. (Only necessary in some cases)
DELIVERY TIME:
The actually delivery time will vary based on your location but generally speaking most customers receive their orders within 2-8 days on average. While we do our best to ship FAST and economical please allow more time if you are outside the continental USA & Canada.
RETURNS POLICY: |
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If you should need to return an item please contact us by email for a Return Auth# before sending back your product(s) as failure to do so will result in lost items.
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All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, all accessories and free gifts. Please do not tape or write anything on the item or the package. We reserve the right to refuse any such returns.
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We offer a 30-day money back guarantee policy. Please note that shipping charges are not refundable, and a 15% handling charge will be applied on ALL returned merchandise and cancelled orders.
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Some products like books, software, compact disks, tapes, health supplements, skin care and other personal care items are not returnable unless an obvious factory defect is detected in the product.
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